F.A.Q


Please either contact us through email (ejin8983@gmail.com) or use the link on the first page to shop our products at the Etsy Account (https://www.etsy.com/shop/Jfloranc?ref=search_shop_redirect )


The preservation liquid replaces the sap and water within the plant, effectively forming a still-image of nature, creating a unique and 100% natural product. The preserved flowers and plants remain beautiful and unchanged for years without watering, light and virtually maintenance-free. We use fresh preserved flowers from Equador. Due to the special technology of stabilization, the rose will make you happy for 3-5 years.
Maintenance is extremely simple. Do not water them, avoid direct exposure to sunlight, keep them in a room-temperature, and simply try not to touch them because they are very delicate products!
J. Florence does not accept returns due to the nature of the product; All products are custom made. However, your satisfaction is most important to us therefore we will do everything that we can do to make you satisfied with our product.